Orders and designs
For questions about a design, a delivery or a problem with your piece, email dondiviela@maindsolutions.io with your order reference. If your piece arrived damaged or doesn’t match the approved design, include photos; your legal rights for faulty goods always apply.
Privacy requests
You can export or delete your data from your account page, or email us. The privacy policy explains your rights.
Report a concern
If a shared Jewelborn page shows content that infringes your rights (for example your artwork, photo or trademark), send us a notice with the notice form: reported pages are taken down automatically and we confirm by email. For content that is unlawful for another reason, email dondiviela@maindsolutions.io with the link and a short explanation; we review every report and can take a public page down while we investigate.
Contact details
- dondiviela@maindsolutions.io
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